THE ART OF GIVING ART
Return Policy

If you have a need to consider our return policy, it may mean you've ordered a piece of artwork from us, in which case we extend a big "thank you" from AOGA and from the artist whose work you've purchased!

AOGA is committed to ensuring that each person who purchases a piece of art from us is 100% satisfied. That's why once you've received your original artwork, you have 7 days to decide if you'd like to keep it or return it for a refund [or store credit? or exchange? or both]. Items must be returned to the artist in their original condition and in the original packaging in order to be eligible for a refund.

Here's how our return process works:
  1. Take delivery of your artwork, place it in your home and live with it! Take up to 7 days to decide if you love it -- or not.
  2. If you love it, enjoy it every time you look at it! And let us know at xxx soc media.
  3. If you decide to return it, email us at XXX within 7 days of delivery to let us know you'd like to start the return process. 
  4. We'll email you a return label [or TBD once we figure this out]
  5. Please note: the item must be returned to the artist in its original condition and the original packaging.
  6. Take the item to the nearest UPS/USPS office and drop it off.
  7. Once the artist has confirmed receipt of the returned item in its original condition, we will refund the purchase price, minus the original cost of shipping, to your credit card.
If your work arrives damaged, please contact us immediately at XXX. Take photos of the damage to show us the state of the piece and we'll work with you and the artist to determine how to proceed. 

If you have any questions about our return process, please contact us at XXX with your questions. We're here to help!